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Fundamentals of Successful Sales People Key Lessons

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Becoming a “rainmaker”

  • Treat customers like your most valuable asset
  • Develop your business skills
  • Set goals
  • Manage time wisely
  • Learn to listen
  • Asks for business
  • Follow up

Successful Sales Traits

  • Persistence
  • Like-ability
  • Ambition
  • Confidence
  • Passion
  • Self Starting
  • Hard Working
  • Disciplined
  • Persuasive
  • Adaptability
  • Inquisitive
  • Responsible

Dressing For Success

  • Study what successful sales people are wearing
  • Dress to match your market
  • Follow any company dress codes
  • Make sure you are comfortable

Body Language
  • Make eye contact
  • Stand straight
  • Use controlled gestures
  • Smile
  • Keep breathing under control
  • Stay confident!

Your Sales Presentation

  • Be prepared
  • Practice your presentation
  • Record yourself to time your presentation
  • Know your product
  • Know your market
  • Project confidence

Asking the Right Questions

  • Ask open ended questions
  • Listen and take note of what they are saying
  • Find out as much information about their needs as possible
  • React to objections professionally

Attracting Clients

  • Be positive
  • Be active in social media
  • Top notch customer service skills
  • Ask for referrals
  • Engage users where they are – on the internet & using mobile devices

Reading People

  • Watch their movements
  • Judge their demeanour
  • Approach them using info from above steps

Best Practices

  • Treat your clients/customers as though they were your best friend
  • Cherish your clients/customers
  • Listen to their needs
  • Understand what their needs are
  • Present your product or service from a value perspective over focusing on the price point
  • Over deliver
  • Thank your client and follow up with them
  • Stay in contact with your client even if they do not express an interest in purchasing more at the moment
  • Repeat this process with all your clients over and over again
  • Remember  that Sales are contingent on the attitude of the salesperson not the attitude of the prospect
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